Information We Collect

When you submit a claim review request, we collect the following information:

Your name and contact information (phone number, email address)
The property address associated with a potential surplus funds claim
Any additional information you voluntarily provide in the message field

We may also search publicly available records — including county tax sale records, property records, and court filings — in connection with your inquiry.

How We Use Your Information

We use the information you provide to:

Research whether surplus funds may be available to you
Contact you to discuss our findings and next steps
Prepare and file claim documents on your behalf (if you choose to proceed)
Comply with legal and regulatory requirements

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only:

With county offices and government agencies as necessary to file a claim on your behalf
With licensed attorneys we coordinate with in states where attorney representation is required
As required by law or legal process

Data Security

Brown Surplus Recovery LLC takes reasonable precautions to protect the information you provide. Sensitive data is encrypted both in transit and at rest. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information for as long as necessary to complete the services you've requested, or as required by applicable law. If you did not proceed with our services, we may retain your inquiry information for up to 3 years for compliance purposes.

Your Rights

You may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information (subject to legal retention requirements)

To make any of these requests, please contact us.

Cookies

Our website does not use tracking cookies or third-party analytics. We use only essential session cookies necessary to operate the site.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated date at the top of this page when changes are made.

Contact

If you have questions about this Privacy Policy, please contact us.